Bank Customers Unable to View or Access Accounts for Hours Overnight

GettyImages 1395083082 - The Japan Weeknd Magazine
Australia’s big four bank Westpac experienced a disruption to mobile and online banking services overnight.
Customers were unable to access mobile and online banking services with Westpac for hours after a technical problem.
A routine technology update at 9 p.m. impacted customers, with technicians working overnight before services were restored just before 5 a.m. on Dec. 5.
In a post to X at 9.19 p.m. on Dec. 4, Westpac Bank posted, “We’re aware that customers are currently experiencing issues accessing account information in online and mobile banking. Our teams are working to fix the issue.”

We’re aware that customers are currently experiencing issues accessing account information in online and mobile banking….

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